{"id":45456,"date":"2025-04-28T13:36:06","date_gmt":"2025-04-28T11:36:06","guid":{"rendered":"https:\/\/optimix-software.com\/?page_id=45456"},"modified":"2026-03-24T11:04:02","modified_gmt":"2026-03-24T10:04:02","slug":"technicien-support-tma","status":"publish","type":"page","link":"https:\/\/optimix-software.com\/fr\/technicien-support-tma\/","title":{"rendered":"Technicien Support TMA"},"content":{"rendered":"\t\t
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Technicien Support TMA<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tH\/F \u2013 Bilingue fran\u00e7ais\/anglais<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLieu : Marcq-en-Bar\u0153ul (59) \u2013 CDI \u2013 Statut cadre <\/strong>\nSecteur : \u00c9diteur SaaS \u2013 Pricing & Supply Chain<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dans le cadre du d\u00e9veloppement de notre groupe, nous recrutons pour OptimiX Solutions, filiale experte en Pricing et Supply Chain.
Cr\u00e9\u00e9e il y a pr\u00e8s de 15 ans, OptimiX Solutions aide les enseignes de la distribution \u00e0 optimiser
leurs strat\u00e9gies tarifaires et leur gestion des stocks gr\u00e2ce \u00e0 l\u2019intelligence artificielle et \u00e0 la data.
Nos solutions traitent chaque jour plus de 10 milliards de donn\u00e9es pour 5 500 magasins dans
17 pays.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vos missions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Au sein de l\u2019\u00e9quipe Support TMA, vous serez l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients pour assurer
la continuit\u00e9 de service et la qualit\u00e9 op\u00e9rationnelle de nos solutions SaaS. Vos missions
incluront :
\u2022 Superviser et contr\u00f4ler les cha\u00eenes de traitement afin de garantir la fiabilit\u00e9 et la
coh\u00e9rence des donn\u00e9es trait\u00e9es.
\u2022 Gestion des tickets support
\u2022 Analyser et r\u00e9soudre les incidents applicatifs : prise en charge des tickets,
qualification, suivi jusqu\u2019\u00e0 leur r\u00e9solution d\u00e9finitive.
\u2022 Communiquer et accompagner les clients
\u2022 Participer aux mises en production et aux \u00e9volutions fonctionnelles en lien avec les
\u00e9quipes internes (consultants, R&D, infra).
\u2022 Documenter les proc\u00e9dures et bonnes pratiques pour capitaliser sur l\u2019expertise de
l\u2019\u00e9quipe support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Votre profil <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bac +2\/3 en informatique ou support technique.
\u2022 Exp\u00e9rience d\u2019au moins 2 ans en Tierce Maintenance Applicative (TMA) ou support
applicatif.
\u2022 Comp\u00e9tences technico-fonctionnelles solides sur PostgreSQL.
\u2022 Connaissances en pricing et ma\u00eetrise des commandes Linux, PowerShell et\/ou Bash.
\u2022 Bon niveau d\u2019anglais technique indispensable (environnement international).
\u2022 Curiosit\u00e9, autonomie, r\u00e9activit\u00e9 et sens du service client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tJe postule<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Vous souhaitez postuler \u00e0 cette offre ?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Envoyez- nous votre CV et votre lettre de motivation en cliquant sur le bouton ci-joint :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ce que nous offrons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0Ce que nous vous offrons
\u2022 Un CDI \u00e0 temps plein, statut cadre.
\u2022 R\u00e9mun\u00e9ration attractive selon profil et exp\u00e9rience.
\u2022 Des avantages : RTT, mutuelle, tickets restaurants.
\u2022 Des bureaux situ\u00e9s \u00e0 Marcq-en-Bar\u0153ul (proche tramway Ch\u00e2teau Rouge).
\u2022 Un environnement dynamique, \u00e0 taille humaine, o\u00f9 vos initiatives sont valoris\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pourquoi nous rejoindre ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 Vous souhaitez rejoindre une \u00e9quipe de passionn\u00e9s et d\u2019experts
\u2022 Vous partagez les valeurs de partage, d’excellence, de croissance et d’entraide.
(RSE).
\u2022 Vous attachez de l\u2019importance \u00e0 la contribution aux enjeux de d\u00e9veloppement
durable
(afterworks, s\u00e9minaires, team
\u2022 Vous aimez partager des moments conviviaux
building).
MAXXING et OPTIMIX Solutions promeuvent la diversit\u00e9 et l’\u00e9galit\u00e9 des chances. Nous
encourageons les candidatures de toute personne qualifi\u00e9e, sans distinction de genre, d’origine,
d\u2019\u00e2ge ou de situation de handicap.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? Postulez !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tJe postule<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Rejoignez Optimix, \u00e9diteur de logiciels innovants en Pricing et Supply Chain. Envoyez votre CV pour des opportunit\u00e9s passionnantes et fa\u00e7onnez l’avenir avec nous !<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","footnotes":""},"class_list":["post-45456","page","type-page","status-publish","hentry"],"yoast_head":"\nTechnicien Support TMA - Optimix Solutions<\/title>\n<meta name=\"description\" content=\"Rejoignez Optimix, \u00e9diteur de logiciels innovants en Pricing et Supply Chain. 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