What is S&OP?
S&OP (Sales and Operations Planning)Sales and Operations Planning (S&OP) is a key strategic process in supply chain management. It enables companies to align market demand with their operational capacities and available resources, to ensure overall consistency between commercial ambitions and operational realities. Its main objective is to coordinate the company’s various functions – sales, supply chain, marketing, finance and logistics – around a single plan, shared and steered collectively.
S&OP is based on the collaborative management of sales and demand forecasts, supply and capacity planning, and resource allocation. It guarantees integrated decision-making, based on consolidated data and informed trade-offs. By structuring this process, the company optimizes the use of its resources, improves customer satisfaction, reinforces the achievement of its financial objectives and gains in responsiveness to market evolutions.